TECH MAHINDRA IS HIRING: CUSTOMER CARE EXECUTIVE (WFH)
Position: Customer Care Executive
Company: Tech Mahindra
Location: Remote (Pan India)
Salary: INR 13,500 – INR 15,000 per month
Experience: 0 – 3 years
Tech Mahindra is expanding its team and is looking for enthusiastic Customer Care Executives to join their voice process team. This is a remote position, providing you with the flexibility to work from home.
Tech Mahindra is a leading IT services and consulting company with a global presence. With a commitment to innovation and excellence, we strive to provide the best solutions to our clients. Join us and be part of a team that values collaboration, customer satisfaction, and continuous growth.
Responsibilities
- Customer Needs Assessment Identify and assess customers’ needs to ensure satisfaction.
- Relationship Building Build sustainable relationships and trust with customers through open and interactive communication.
- Information Provision Provide accurate, valid, and complete information using the right methods and tools.
- Complaint Handling Handle customer complaints and provide appropriate solutions and alternatives.
- Record Keeping Maintain records of customer interactions, process customer accounts, and file documents.
- Procedure Adherence Follow communication procedures, guidelines, and policies.
Qualifications
- Education: HSC, Graduate, or Post-Graduate.
- Skills: Good spoken English and Hindi skills.
- Experience: 0 – 3 years.
System Requirements
- Laptop/PC Minimum Core i3 gen 7 processor.
- RAM 8 GB or above.
- Operating System Genuine Windows 10 or 11.
- Internet Speed Minimum 20 MBPS broadband connection.
- Headphones Noise-cancelling headphones.
- Power Backup Required.
Shift Details
- Shifts: Rotational shifts.
Benefits
- Work from the comfort of your home.
- Competitive salary.
- Opportunities for growth and development within the company.
Contact Information
Contact Person:
Somi Ghosh
Phone Number: 7838204667
Apply through the link here: CLICK HERE (Before link expires)
Related job search given below:
Jobs in product-based companies: CLICK HERE
Jobs in service-based companies: CLICK HERE
Jobs in government sector: CLICK HERE
Looking for Work from Home: CLICK HERE
Looking for Part Time Jobs: CLICK HERE
Looking for immediate joining: CLICK HERE
Looking for Internships: CLICK HERE