SUTHERLAND IS HIRING FOR AMAZON VOICE PROCESS (WALK-IN)
Introduction
Sutherland, a global leader in digital transformation and customer service, is currently recruiting for its Amazon Voice Process team in Hyderabad. With a legacy of delivering top-notch solutions to clients worldwide, Sutherland is expanding its workforce to support Amazon’s international operations. If you are looking to start or advance your career in customer service, this role offers a fantastic opportunity, whether you’re a fresher or an experienced professional.
Role Overview
The position involves managing inbound calls from customers across various countries, primarily the U.S. and Dubai. As part of the Amazon Voice Process, your main responsibilities will include providing product and service support, as well as resolving technical issues for customers. This role is crucial in maintaining Amazon’s reputation for excellent customer service, making it both challenging and rewarding.
Sutherland is looking for candidates who are fluent in English with strong communication skills. The position is open to both freshers and experienced professionals, and while a college degree is not mandatory, the ability to articulate well and think on your feet is essential. The role requires working in rotational shifts with 24/7 availability, which includes night shifts with a two-way cab facility provided within a 25-kilometer radius of the office.
Key Qualifications:
- Fluency in English
- Strong communication skills
- Willingness to work in rotational shifts, including night shifts
- Comfortable working from the office
- Immediate availability for joining
Interview Process
The selection process includes multiple rounds, starting with an HR interview, followed by an assessment, and concluding with an operations round. Applicants must be prepared to undergo these interviews in person, as there are no virtual interview options available.
Perks and Benefits
Working in the Amazon Voice Process at Sutherland comes with several benefits. You’ll develop essential skills like emotional intelligence, deep product knowledge, and problem-solving abilities. Additionally, you will have the opportunity to work on side projects and build transferable skills that can be beneficial in your career growth.
Important Details
- Walk-in Interview Dates 3rd September – 12th September
- Time 9:30 AM – 5:30 PM
- Location Sutherland, 7th floor, Divya Sree Building, Lanco Hills Technology Park, Hyderabad, Telangana 500089.
- Contact Person HR Rachana
- Contact Number 6305254582
What to Bring
- Updated resume
- Hard copy of Aadhar Card
- Vaccination certificate
Apply through the link here: CLICK HERE (Before link expires)
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