AMAZON IS HIRIRNG FOR DIGITAL CONTENT ASSOCIATE

AMAZON IS HIRIRNG FOR DIGITAL CONTENT ASSOCIATE

Are you passionate about music and have an eye for detail? Do you thrive in a dynamic environment where your work directly impacts millions of listeners around the world? If so, the role of a Digital Content Associate at Amazon Music might be the perfect opportunity for you.

About Amazon Music

Amazon Music is a pioneering audio entertainment service that connects fans, artists, and creators through a variety of innovative experiences. From personalized playlists to exclusive podcasts, concert livestreams to artist merchandise, Amazon Music is at the forefront of the intersection between music and culture. The platform offers different tiers of service to cater to a wide range of listeners. Prime members enjoy shuffle-mode access to all music and top ad-free podcasts, while those who upgrade to Amazon Music Unlimited can indulge in unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio. And for those who prefer a free experience, the Amazon Music app and Alexa-enabled devices offer a convenient way to listen without any cost.

The Role: Digital Content Associate

As a Digital Content Associate at Amazon Music, your primary responsibility will be to perform quality checks on digital content, ensuring that the music tracks and albums available on the platform meet the highest standards. This role is perfect for someone who has a deep love for music and enjoys paying attention to the smallest details.

Key Responsibilities:

1. Quality Checks on Digital Content Your day will largely involve listening to music tracks and albums, identifying errors based on standard operating procedures (SOPs), and reporting them. This requires a sharp ear and a passion for music, as you’ll be working with headsets for most of your tasks.
2. Adaptability and Learning The role demands a continuous adaptation to changing business priorities. You’ll need to quickly learn the features of various tools and systems used by the team and apply this knowledge to your daily tasks.
3. Metrics Awareness Understanding and adhering to basic operations metrics such as productivity (number of titles processed per hour), quality (defect percentage), and delivery/latency SLAs are crucial. You’ll be measured on your compliance with these metrics, as well as your ability to follow QA guidelines, contribute to team goals, and drive process improvements.
4. Team Collaboration You’ll work closely with your team to identify ways to improve SOPs. Effective communication and collaboration are key to ensuring that tasks are completed efficiently and to the highest standards.
5. Proactive Problem Solving In this role, you’ll need to proactively raise issues or alarms to your manager or stakeholders that may impact core deliverables or operations. This requires a keen eye for detail and a professional demeanor.

A typical day as a Digital Content Associate at Amazon Music revolves around ensuring that every piece of digital content on the platform is of the highest quality. You’ll start your day by immersing yourself in music, using your passion to identify any errors and ensure that the content meets Amazon Music’s stringent standards. Each day presents new challenges and opportunities to influence how the platform engages with fans, artists, and creators on a global scale.

Qualifications and Skills

To be successful in this role, you’ll need:

• Basic Qualifications:
  • A Bachelor’s degree or equivalent.
  • Working knowledge of Basic MS Office products and applications.
  • Proficiency in English, including verbal, writing, reading, and comprehension skills.
• Preferred Qualifications:
  • Advanced knowledge of Excel.
  • Strong data analysis skills and experience troubleshooting content editing issues.
  • Familiarity with Amazon Music and its competitors.

Conclusion

If you’re a detail-oriented individual with a passion for music and a desire to contribute to one of the world’s leading audio entertainment platforms, the Digital Content Associate role at Amazon Music offers an exciting and rewarding career opportunity. You’ll be at the heart of Amazon Music’s mission to deepen connections between fans, artists, and creators, ensuring that every listener enjoys a seamless and high-quality experience.