AMAZON IS HIRING: CENTERAL OPERATIONS SUPPORT (1+ YEAR EXP)
Location: ASSPL, Karnataka
Amazon is looking for a dedicated and detail-oriented Central Operations Support Executive to join our team. This role is crucial in ensuring the smooth operation of our sellers’ daily activities, including monitoring metrics, coordinating support, and managing stakeholders.
Job Overview
As a Central Ops Support Executive, you will play a vital role in remotely supporting sellers’ operations, ensuring that all processes run efficiently and effectively. Your responsibilities will include monitoring daily metrics, providing field support, managing stakeholders, and implementing new processes to enhance the seller experience. This position requires a keen eye for detail, strong analytical skills, and a proactive approach to problem-solving.
Key Responsibilities
- Remote Monitoring Oversee the efficient functioning of assigned sites by making outbound calls, sending emails, and coordinating with field executives.
- Stakeholder Coordination Act as a liaison between field executives, sellers, and various internal and external agencies to ensure timely and efficient operations.
- Training and Compliance Provide training and guidance to sellers to ensure they adhere to Amazon’s norms and practices.
- Process Improvement Develop and implement Standard Operating Procedures (SOPs), analyze data, and propose new features and processes aimed at enhancing the seller experience.
- Weekend and Shift Work Be willing to work on weekends and handle shifts as required.
Eligibility:
- Education: Bachelor’s degree in a quantitative or technical field such as computer science, engineering, or statistics.
- Technical Skills: Proficiency in Excel for data analysis and reporting.
- Experience with SQL: Familiarity with SQL is highly desirable, as it will be useful in data analysis and process optimization.
This position offers a unique opportunity to be at the heart of Amazon’s external fulfillment operations. You will be part of a dynamic team that directly influences the seller experience, ensuring that Amazon continues to deliver the best possible service to its customers. If you are someone who thrives in a fast-paced environment and enjoys taking ownership of challenging tasks, this role is perfect for you.
Apply through the link here: CLICK HERE (Before link expires)
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